Terms and Conditions

Account eligibility and conduct

You must be of legal gambling age in your country and permitted by local law to participate before you register with SpinCity Casino.

Each person may hold a single account, and you are solely responsible for keeping your login credentials confidential and your registered details accurate and current.

Any attempt to open duplicate accounts, use another person's identity, or misrepresent your location may lead to suspension and forfeiture of balances.

Deposits, withdrawals, and gameplay

Funds must originate from an account held in your own name, and SpinCity Casino may request verification before releasing withdrawals in line with its licensing duties.

Game outcomes are determined by certified random number generators, and the published rules and paytables for each title govern how results are settled.

We reserve the right to void wagers affected by obvious technical faults, and to withhold payouts where fraud, collusion, or system manipulation is established.

Bonuses and promotional offers

Promotions carry their own qualifying criteria, wagering requirements, maximum bet sizes, and expiry windows, all of which are stated alongside each offer.

Abusing bonuses — for example through low-risk betting patterns designed purely to clear wagering — may result in the cancellation of the offer and any associated winnings.

Liability, changes, and disputes

SpinCity Casino provides its services on an as-available basis and is not liable for losses arising from maintenance, connectivity failures, or events beyond our reasonable control.

We may update these terms as regulation or business needs evolve, and continued use after an update signals your acceptance of the revised version.

If a disagreement arises, please contact support first; unresolved complaints may be escalated to the relevant licensing authority under the timelines set by local law.

Support & Contacts

• SpinCity Casino help centre and official support email accessible from your account dashboard
• The Lotteries and Gaming Board of Zimbabwe or the Curaçao Gaming Authority, where a regulatory complaint is warranted